Since 2011 consumers in the UK have had the right to change their solicitor if they aren’t satisfied with the way in which their case is being handled. These cases include personal injury claims. So, if you are currently unhappy with your solicitor, or are simply considering changing solicitors, you are under no obligation to stay with your current solicitor. Here at Brian Barr we have detailed some of the things you should take into account when assessing your solicitors performance, and some tips on handling the process of changing solicitors.
Reasons for changing personal injury solicitors
While the reason for changing personal injury lawyers will vary from person to person, one of the main reasons why people wish to move on is due to a lack of understanding or expertise with their current lawyer. This is more common in complex personal injury cases, such as brain injury, chronic pain or fibromyalgia. If this applies to you, then it will be worthwhile conducting research into law firms who are most suited to dealing with your specific personal injury case. For example, ensure that your solicitor is a member of The Law Society’s Personal Injury Panel.
Another reason why someone may look to change solicitors could be because their case is taking longer than anticipated to progress. This can be incredibly frustrating after an accident which has caused serious pain or injury. The lack of progress may be due to poor communication on the part of the solicitor or due to poor case management.
If you’re unhappy with the progress being made on your claim for crps, brain injury or fibromyalgia, you may wish to consider transferring your case over to Brian Barr. We are a specialist firm of solicitors whose expertise is in chronic pain and serious injury litigation.
Making a complaint about a solicitor
If before moving solicitors you’d like to make a complaint about the way your claim is being handled, you can action this through a Legal Ombudsman. You are entitled to make a complaint about either how your solicitor has handled the case, or about the cost of the service they are providing.
Before making an official complaint, you should first put your complaint to your personal injury solicitor as soon as you can, be clear on what the issue is and then allow them up to eight weeks to respond. In this time however you are perfectly entitled to seek advice from other solicitors and seek other potential solicitors in case your complaint isn’t resolved as you wished it would.
If your complaint isn’t handled appropriately you should then contact the Legal Ombudsman to explain your situation and seek support in getting your case assessed and investigated.
What can you do if you’re considering moving personal injury solicitors?
If you’re considering changing your personal injury solicitor, you can talk to one of our personal injury specialists to discuss your specific claim in some detail. Even if you’re just looking for some advice and guidance on what to do next, we’re here to help you where we can. If you’re interested to hear more you can contact us using our online contact form and a member of our team will be in touch as soon as possible.
Why choose Brian Barr as your personal injury solicitor?
We are expert lawyers specialising in claims involving CRPS, fibromyalgia and serious and catastrophic injuries. As solicitors, we are dedicated to building strong relationships with our clients and we work hard to ensure our clients receive the compensation they deserve. We have over 18 years of experience in personal injury, which has enabled us to develop a dedicated team who are passionate about helping our clients in a caring, understanding and professional manner.
At Brian Barr Solicitors we will offer you peace of mind throughout the whole process. Funding your case may well be very straightforward through your existing legal expenses cover or our ‘no win, no fee’ scheme.
In any accident or insurance claim, transferring your claim from your current solicitor to Brian Barr Solicitors will be easy and hassle-free.
We do not endorse any research, studies or sources mentioned within our blogs and comments. Furthermore, we do not endorse any medical advice provided, and would strongly recommend anyone seeking medical advice to contact their local healthcare provider.