The impact of social media on personal injury claims

This blog was written thanks to the expertise of our team, including Alex Cohen, Philip Cohen and Steven Akerman, leading experts in compensation claims for chronic pain and serious injury.

In our hyper-connected world, where sharing the minutiae of our lives has become second nature for most people, social media has woven itself into the fabric of our daily existence. While it serves as a powerful tool for staying connected, it’s role in personal injury claims is a nuanced landscape that individuals should navigate cautiously.

If you have had an accident through no fault of your own, and then go on to develop fibromyalgia, CRPS, FND or any chronic pain condition, social media can act as both a positive asset and a potential pitfall. On one hand, it allows individuals to share their experiences, connect with others, and seek support during challenging times. On the other hand, the content shared on these platforms can inadvertently impact the outcome of a personal injury case.

Insurance companies and defence solicitors often scour social media profiles for information that can be used to dispute the legitimacy of a personal injury claim. A seemingly innocuous photo or status update could be misconstrued to downplay the severity of an injury or challenge the claimant’s credibility. This is especially true with conditions that have good days and bad days, where one can be accused of being far more capable than is the case just because a post was made on a good day. After all, many people do not want to post when they are struggling and especially on a bad day.

At Brian Barr Solicitors we advise our clients to be mindful of what they share online and the potential consequences it may have on their case. It is important you understand the potential risks and exercise caution when using social media. It is advisable to refrain from discussing the case or posting details about the accident, injuries, or legal proceedings on your social media platforms. Adjusting privacy settings to restrict access to personal information is a proactive measure that can help safeguard the integrity of a case.

While social media poses challenges, it can also be leveraged as a tool to support a personal injury claim. Thoughtful and strategic use of social media can help document the impact of injuries, showcase the ongoing recovery process, and provide a humanising narrative that underscores the need for fair compensation.

In the age of information sharing, finding a balance between connectivity and caution is essential. Social media, when approached with mindfulness, can coexist harmoniously with the pursuit of justice in personal injury claims. As leading specialist personal injury solicitors, our role extends beyond the courtroom to provide guidance and support throughout the whole case including navigating the intricate intersection of technology and the law.

We do not endorse any research, studies or sources mentioned within our blogs and comments. The blog is for information purposes only as we are not medical professionals. We do not endorse any medical advice provided and would strongly recommend anyone seeking medical advice to contact their local healthcare provider before any changes to treatment and / or management of your condition is undertaken.

To learn more about our success stories, and get the legal support of leading specialists in the field, call us on 0161 737 9248.

Meet the team

Steven Akerman

Steven Akerman

Personal Injury Solicitor &
Director, Brian Barr

Alex Cohen

Alex Cohen

Personal Injury Solicitor &
Director, Brian Barr

Philip Cohen

Philip Cohen

Director, Brian Barr

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